Milestone & Awards Received

Milestones and Awards for SMRT Taxis Pte Ltd from 1989 to 2003

TIBS Holdings diversified into taxi operation on 7 December 1989 when TIBS Taxis Pte Ltd (now known as SMRT Taxis) was inaugurated. Since then, SMRT Taxis has grown leaps and bounds from the initial 50 taxis to the present 2100 taxis. SMRT Taxis was also at the forefront in introducing the latest technologies to complement our wide-range of services to customers. As such, the following milestones chart our strong growth over more than 10 years. We are also reminded of the hard work that we had gone through to make SMRT Taxis Pte Ltd a main player in the taxi industry.

DATE	SMRT TAXIS GROWTH
7 December 1989	TIBS Taxis Pte Ltd was inaugurated.
2 May 1990	TIBS Taxis launched its operations with an initial fleet of 50 taxis, bearing the distinctive off-white colour. With the launch, TIBS Taxis has became the only taxi operator in Singapore, whose drivers donned uniforms and are conversant in English.
1991	Corporate Client Taxi Service was launched, offering credit payment and the convenience of a consolidated monthly bill.
23 November 1995	TIBS Taxis launched SKYTREK , a fully automatic vehicle location and despatch system combining Interactive Voice Response (IVR), satellite tracking of taxis using Differential Global Positioning System (DGPS), wireless data communication and Computerised Despatch System (CDS) technologies.
11 December 1995	TIBS Taxis launched Singapores first premier Taxis service, TIBS Classic on its fleet of London Taxis including the latest model, TX1.
13 September 1997	TIBS Taxis launched a new service, Airport Transfer, providing guaranteed availability of transport on board the premier taxis to or from the Singapore Changi Airport at any time of the day.
1 December 1997	TIBS Taxis launched another premier taxi service, Prestige, a service offered on a brand new fleet of Mercedes taxis.
December 1997	A new intelligent taximeter was introduced to allow taxi drivers to print all the various receipts.
1998	TIBS Taxis was presented with the Share Programme (Community Chest), Distinguished Gold Award
25 August 1998	The launch of TIBS Taxis Cab-Pooling Scheme.
30 December 1998	TIBS Taxis emerged as the top taxi operator in a LTA survey.
15 May 1999	TIBS Taxis moved into its new home at Woodlands Depot.
November 1999	TIBS Taxis was awarded the 1999 Excellent Service Award (Company Award).
24 January 2000	Diesel kiosks were set up in the 3 depots, including Woodlands Depot so that drivers can top up their tanks at a special rate.
February 2000	Launch of credit card acceptance in TIBS Taxis Premier taxis.
13 June 2000	TIBS Taxis Medicare Scheme for drivers was launched. This scheme provides affordable medical treatment for drivers seeking outpatient medical care.
3 July 2000	TIBS Taxis fare revision was announced, which do away with surcharges and the 50% mid-night surcharge.
30 August 2000	Launch of Real-Time, On-Line Internet Taxi booking service, www.etaxis.com.sg
August 2000	TIBS Taxis obtained the Singapore Quality Class.
2 September 2000	TIBS Taxis became the first taxi operator in Singapore to have a fleet of taxis in multi-colours.
18 September 2000	TIBS Taxis staff was awarded the Excellence Service Award.
1 November 2000	TIBS Taxis obtained the status of COJTC.
30 November 2000	TIBS Taxis launched a brand new memory-friendly hotline 555 8888
22 December 2000	TIBS Taxis put its 2000th taxi on the road.
June 2002	TIBS Taxis' SKYTREK  Call Centre was awarded the National Skills Recognition System (NSRS) certified workforce status by SPRING Singapore.
Nov 2002	TIBS Taxis was awarded the Runner Up for "Call Centre Under 50 Seats" under the  category of Corporate Awards. 3 Call Centre staff were awarded the Runner Up for 3 Individual Awards.
Mar 2003	TIBS Taxis attained the ISO 9001:2000 Certification for provision of Taxi Service.
30 Apr 2003	TIBS Taxis was amongst 40 companies to be presented the Plague of Commendation by Mr Lim Boon Heng at the Annual NTUC May Day Award Ceremony.
Jun 2003	TIBS Taxis renewed its COJTC status.

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